Return & Refund Policy

Customer satisfaction is our priority!

Return Eligibility:

• Items can be returned within 14 days of delivery.
  
• Products must be unused and in original packaging.
  
• Returns are only accepted for physical pillow products.
  

Return Process:

• Contact us at [support@alyafstore.com] to initiate a return.
  
• Once approved, you will receive return instructions.
  
• Return shipping costs are [customer’s responsibility / covered by us].
  

Refund:

• Refunds are processed within 5–10 business days after we receive the returned item.
  
• Refunds will be issued to the original payment method.
  

Exchanges:

We do not offer exchanges at this time. If the product is defective, you may request a refund or reorder.